At Blue Belle Embroidery, we respect your privacy and are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and protect your data.
1. Information We Collect
To fulfill your order, you must provide certain information, such as:
- Your name and email address.
- Shipping and billing addresses.
- Payment information (processed securely through our payment gateways).
- Details of the product you are ordering (including custom text for embroidery).
2. How We Use Your Information
We use your information specifically to:
- Process and ship your orders within our 3-business-day window.
- Communicate with you regarding order updates or questions.
- Comply with legal and tax obligations.
3. Information Sharing
We do not sell or rent your personal information. We only share data with trusted third parties to the extent necessary to run our shop, including:
- Service Providers: Such as Big Cartel (our platform) and shipping carriers (USPS/UPS).
- Payment Processors: Your payment is handled securely through Stripe or PayPal; we do not see or store your full credit card details.
4. Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our business records for tax and legal purposes.
5. Your Rights
You have the right to access, change, or delete the personal information we hold about you. If you have any questions or concerns, please contact us.